Online Services Provided By SNGPL

Online platforms have become increasingly significant over time. Consequently, SNGPL’s online services have become essential for its users. This article will provide you with a thorough overview of the various online services offered by Online Services Provided By SNGPL.

Online Services Provided By SNGPL

Online Services Provided By SNGPL

The details of the online services available for the SNGPL application process are outlined below.

Online Lodgement Of Complaint

Here are the details required for submitting an online complaint.

  • Complaint Category
  • Complaint Type
  • Consumer Number
  • Consumer Name and Address
  • Telephone Number
  • Mobile Number
  • Email Address
  • Details of the Complaint
  • Nearest Landmark
  • District
  • City
  • Captcha Image
  • Submit

Tracking Of Lodged Complaint 

You can easily track the status of your lodged complaints using the SNGPL official website.

To check or track your complaint, you’ll need to provide the following details:

  • Consumer Number
  • Mobile Number
  • Captcha Image

Submit these details to view the status of your complaint.

Duplicate Copy Of Sui Gas Bill

To obtain a duplicate copy of your Sui Gas bill, you can visit the SNGPL official website.

Consumer Bill

Save your consumer number and captcha image, then deposit the required amount to receive and install a duplicate copy of the bill.

Transfer Of Gas Connection

SNGPL offers the option to transfer a gas connection to your name for various reasons, including:

  • Inherited property
  • Changes in tenancy
  • Purchase of a new property

Learn about types of Sui Gas Connections

Purchase Of New Property

To transfer a gas connection from the previous owner to your name, you will need the following documents:

  • A written application for the transfer of the Sui gas connection from the current owner.
  • A copy of the most recent bill paid by either the previous or current owner.
  • An affidavit (Bayen-e-Halfi) on Rs. 100 stamp paper.
  • Photocopies of property documents, such as the registered sale deed, Fard/Ownership Mutation, or Transfer Letter.

Inheritance Property

Here are the required documents for the ownership transfer of a gas connection:

  • A written application to change the ownership of the gas connection
  • A photocopy of the most recent paid bill
  • A photocopy of your CNIC
  • An affidavit on Rs. 100 stamp paper
  • A copy of the current owner’s death certificate (if applicable)
  • Photocopies of property documents (such as the latest Fard or Gift Deed)

Guidelines

You can submit your appeal to the Regional Office or online through the SNGPL official website. 

The application process should be completed by the next billing period.

The Business Development Department at SNGPL handles the transfer of gas connections.

A No Objection Certificate (NOC) is not required for transferring the Sui Gas connection from the previous owner to the current owner. 

Ensure that all outstanding charges are cleared before applying. Online Services Provided By SNGPL does not charge any fees for processing the application.

Change In Tenancy

You can change the tenancy of your gas connection through SNGPL’s online website.

Procedure of Submitting Online Application

Present Owner Detail

  • Consumer number
  • Name and address

New Owner Detail

To submit your application, provide the following details:

  • New owner’s name
  • CNIC number
  • CNIC issue date
  • Mobile number
  • Telephone number
  • Email address
  • Captcha image

Then, submit your application.

Online Application For Domestic Users

Here is the complete process for submitting an online application:

  1. Applicant’s name and father’s name
  2. CNIC number
  3. CNIC issue date
  4. Telephone number (both residential and official)
  5. Mobile number
  6. Email address
  7. Address for the new connection
  8. Nearest landmark
  9. Nearest consumer number
  10. Province
  11. District and City
  12. Details of the new connection required
  13. Owner’s name and CNIC number
  14. Upload scanned copies of CNIC and property documents
  15. Confirm the availability of the connection in your area
  16. Captcha image

Finally, apply for the new connection.

Online Application For Housing Society/Extension On RLNG

  • Here are the key documents needed for the online application:
  • A written request on letterhead for the provision of RLNG
  • CNICs of all directors or owners
  • An authority letter authorizing the signatory bodies
  • NTN certificate of the owners
  • Registration certificate of the colony or society
  • No Objection Certificate from the development authority
  • Approved map
  • Soft copy of the layout plan in AutoCAD format
  • An undertaking on Rs. 100 stamp paper confirming the line pipe and meter

Procedure For Submission Of Online Application:

Here is the information required for the application:

  • Name of the housing society or colony
  • Address
  • Province
  • City
  • Owner’s name
  • NTN number
  • CNIC number
  • Cell number
  • Email address
  • Correspondence address
  • NOC registration number
  • Authority approval status
  • Type of housing society
  • Total approved area
  • Number of plots:
    • Five Marla residential plots
    • Ten Marla residential plots
    • One Kanal and above plots
  • Authorized director
  • Location coordinator

Online Services For Industrial Consumers

Industrial users can also apply online for new connections and various services. This includes requests for reconnections, load enhancements, shifting of CMS, and temporary or permanent disconnections.

The Procedure For Submission Of The Application

  • To submit your request, provide the following details:
  • Request category
  • Name of the industrial unit
  • NTN number
  • Type of service
  • Contact person details (name, designation, CNIC, mobile number, email, and address)
  • Signed application
  • CNIC
  • Ownership documents
  • Captcha image